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	<title>Brendan Nee &#187; buxfer</title>
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		<title>Buxfer &#8211; customer service that can read your mind</title>
		<link>http://bnee.com/2007/12/buxfer-customer-service-that-can-read-your-mind/</link>
		<comments>http://bnee.com/2007/12/buxfer-customer-service-that-can-read-your-mind/#comments</comments>
		<pubDate>Thu, 20 Dec 2007 22:37:57 +0000</pubDate>
		<dc:creator>Brendan Nee</dc:creator>
				<category><![CDATA[tech]]></category>
		<category><![CDATA[buxfer]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[web apps]]></category>

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			<content:encoded><![CDATA[<p>I use <a href="http://www.buxfer.com">buxfer</a> to keep track of expenses among friends, it had really streamlined paying for trips and meals and cut down on the confusion.  I use it almost daily.</p>
<p>Recently, I attempted to add a new group to share expenses among friends but I kept getting a popup that said I had encountered a bug with a form to submit a report. As I was in a hurry, I didn&#8217;t submit a report but almost instantly I got an email from Buxfer:</p>
<blockquote><p>Hi Brendan,</p>
<p>We are having some difficulties with the group creation<br />
functionality. It will be resolved by the end of the day<br />
today. Please be patient until then.</p>
<p>Thanks so much!</p></blockquote>
<p> That is the kind of support and customer service more web apps should have.  I didn&#8217;t even submit a bug report.</p>
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		<title>Buxfer, Mint &amp; Quicken</title>
		<link>http://bnee.com/2007/10/buxfer-mint-quicken/</link>
		<comments>http://bnee.com/2007/10/buxfer-mint-quicken/#comments</comments>
		<pubDate>Sun, 07 Oct 2007 01:15:57 +0000</pubDate>
		<dc:creator>Brendan Nee</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[tech]]></category>
		<category><![CDATA[buxfer]]></category>
		<category><![CDATA[finance]]></category>
		<category><![CDATA[mint]]></category>
		<category><![CDATA[quicken]]></category>

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			<content:encoded><![CDATA[<p><img src='http://bnee.com/wp-content/uploads/2007/10/thumb.jpg' alt='' align="right" />The future of personal finance software will be online.  I regularly use <a href="http://www.buxfer.com">buxfer</a> to keep track of shared expenses with my roommates and friends.  Often we&#8217;ll share groceries or meals and its easy for one person to pay the whole bill, then enter the transaction online later and split it evenly (or unevenly) among the participants.  This is a lot less messy than everyone getting out their wallets to see who can make change then everyone accounting for their share of tax &#038; tip. Its a bit fairer than alternating payers, as it doesn&#8217;t matter if you go to a spendy restaurant one night and a cheap one the next.</p>
<p>Buxfer recently <a href="http://www.buxfer.com/blog/2007/10/01/sync-your-bank-accounts-with-buxfer/">added the ability to track your shared payments</a> by account and to import transactions from a very limited set of banks.  This expands buxfer from just a shared payment application to a personal finance tracking application.  This space is filling rapidly.  <a href="http://www.mint.com">Mint.com</a> recently <a href="http://www.techcrunch.com/2007/09/18/mint-wins-techcrunch40-50000-award/">won the techcrunch 40</a> competing against 39 other tech startups. <a href="http://www.wesabe.com">Wesabe</a> and <a href="http://www.geezeo.com">Geezeo</a> are similar applications, although mint.com has the cleanest interface.</p>
<p>I&#8217;ve used quicken to track my finances since starting college (and have the graph showing the inverse relationship between net worth and education to prove it).  I am still using it but I&#8217;m ready to jump ship once there is a viable online application that can download info for all of my accounts and track stocks &#038; loans.  Right now, mint and wesabe do not provide the loan &#038; stock tracking I&#8217;d like but most importantly, neither integrates properly with my checking account at <a href="http://www.mechanicsbank.com">Mechanics Bank</a>.  </p>
<p><img src='http://bnee.com/wp-content/uploads/2007/10/quicken_premier_2008.jpg' alt='' align="left" />The last thing I want is what they currently offer on the front page of their site: a box of software.  I can&#8217;t remotely manage my finances using quicken nor can I use any computer except for the one on which it is installed.  I also get the responsibility of dealing with backups and updates.  </p>
<p>It seems to me that if <a href="http://www.intuit.com/">Intuit</a> wanted to stay relevant, they would either create a competitor to these finance startups or acquire one.  They certainly have the widespread brand recognition to attract non-early-adopter users to the service and also already have established relationships with most financial institutions in terms of syncing transactions.  Given the state of quickbooks online which requires <a href="http://oe.quickbooks.com/system-requirements.cfm">Windows AND Internet Explorer</a>, I&#8217;d imagine that an aquisition might be the more effective route.</p>
<p>Geezeo <a href="http://gigaom.com/2007/10/04/geezeo-adds-investments-beats-mint-and-wesabe-to-the-punch/">added the ability to track investments and loans</a> this week, so I&#8217;ll have to check that out.  I love the concept behind buxfer and it would be great to be able to use one application to track my personal finances and shared expenses.  They have a ways to go until they&#8217;ve got something to compete with mint, but at the rate they have been adding features it may not be long.</p>
<p>Its only a matter of time until I can reduce the <a href="http://bnee.com/2007/09/clean-install-programs-i-use/">commercial software count</a> on my computer.</p>
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